{"xsrfToken":"4a8c4474ec21c598a8bfa4a27ccf6edb9d57c194_lout","branding":{"id":"2","key":"ac","name":"Arter Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Arter Technical Support","sharedPortalName":"Arter Technical Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Arter Technical Support","sharedPortalName":"Arter Technical Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/60066a88-fae2-4635-942f-6ee102ddfac4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMjMwODhhZi1iYzQ3LTQ4MjEtODI2Yy02ZmI5ZDg3OTU1ZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYwMDY2YTg4LWZhZTItNDYzNS05NDJmLTZlZTEwMmRkZmFjNCI6WyJyZWFkIl19LCJleHAiOjE3MzM3OTc2NTksIm5iZiI6MTczMzc5NzA1OX0.hQr9dLkr7pEPJfxcpWX7qzvdFfp_JGa3C_uKNe02Wcc&client=e23088af-bc47-4821-826c-6fb9d87955ec&height=300&mode=fit","bannerMediaApiFileId":"60066a88-fae2-4635-942f-6ee102ddfac4","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"ac","projectId":10001,"serviceDeskId":2,"name":"Arter Support","description":"<p>Welcome! You can raise Arter customer support requests from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"8","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://arteroy.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[2],"key":""},{"id":"16","name":"Invoice","descriptionHtml":"","callToAction":"Invoice","introHtml":"<p>Laskutus</p>","icon":10458,"iconUrl":"https://arteroy.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"12","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://arteroy.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[8]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ATS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMjMwODhhZi1iYzQ3LTQ4MjEtODI2Yy02ZmI5ZDg3OTU1ZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzM3OTgyNTksIm5iZiI6MTczMzc5NzA1OX0.piDvx8-O4IxM84ZTwT8p3IGZQ7POwx7FNqEuICPZVZE","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"e23088af-bc47-4821-826c-6fb9d87955ec","tokenDurationInMins":20}},"reqCreate":{"id":8,"projectId":10001,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"","icon":10472,"iconUrl":"https://arteroy.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary / Otsikko","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Software / Ohjelmisto","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10005","label":"ARC","selected":false,"children":[]},{"value":"10008","label":"Blueprint","selected":false,"children":[]},{"value":"10038","label":"Draw module","selected":false,"children":[]},{"value":"10009","label":"IAM","selected":false,"children":[]},{"value":"10004","label":"IMS","selected":false,"children":[]},{"value":"10015","label":"IMS Mobile","selected":false,"children":[]},{"value":"10042","label":"Kirjautuminen","selected":false,"children":[]},{"value":"10041","label":"OnPremise","selected":false,"children":[]},{"value":"10039","label":"Risks module","selected":false,"children":[]},{"value":"10043","label":"SSO","selected":false,"children":[]},{"value":"10040","label":"Sertifikaatit","selected":false,"children":[]},{"value":"10011","label":"WebDAV","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10123","fieldConfigId":"10256","label":"Request type / Tukipyynnön tyyppi","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10280","label":"Technical problem / Tekninen ongelma","selected":false,"children":[]},{"value":"10281","label":"Feature request / Kehityspyyntö","selected":false,"children":[]},{"value":"10282","label":"Software user support / Ohjelmiston käyttötuki","selected":false,"children":[]},{"value":"10323","label":"Software bug / Bugi","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description / Kuvaus","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachments / Liitteet","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/8","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/8","calendarParams":{"firstDay":0,"date":"2024-12-10T04:17:39+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%d.%m.%Y","dateTimeIfFormat":"%d.%m.%Y %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMjMwODhhZi1iYzQ3LTQ4MjEtODI2Yy02ZmI5ZDg3OTU1ZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzM3OTgyNTksIm5iZiI6MTczMzc5NzA1OX0.piDvx8-O4IxM84ZTwT8p3IGZQ7POwx7FNqEuICPZVZE","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"e23088af-bc47-4821-826c-6fb9d87955ec","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}